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Refund & Privacy Policy for  Sky & Weather Guard
Privacy Policy
Effective Date: [4/4/2025]

At Sky & Weather Guard (Splash In A Flash), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communication channels.

Information We Collect
We may collect personal information from you in the following ways:

Contact Information: Name, email address (e.g., skyandweatherguard@gmail.com), phone number (724.567.2711), and other information you provide to us voluntarily.
Usage Information: Data about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
Transaction Information: Details about payments and services purchased.
How We Use Your Information
We use the information we collect for the following purposes:

To Provide Services: Process your orders, schedule installations, and communicate regarding your application projects.
Marketing: Send promotional emails, newsletters, or special offers (you may opt out at any time).
Customer Support: Respond to inquiries or issues you may have.
Improvement: Analyze user behavior to improve our website and services.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share your information in these limited situations:

With service providers assisting in delivering our services.
To comply with legal obligations, such as court orders or law enforcement requests.
To protect our rights, users, or business operations.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. These help us:

Remember your preferences.
Track website performance.
Deliver targeted advertising (if applicable).
You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

Your Choices and Rights
You have the right to:

Access, update, or delete your personal information.
Opt out of receiving marketing emails or texts by contacting us or clicking "Unsubscribe" in our communications.
To exercise your rights, contact us at:

Email: skyandweatherguard@gmail.com
Phone: 724.567.2711
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

Refunds
At Sky & Weather Guard, we strive to provide top-quality roof coating services to our customers. To ensure clarity and transparency, please review our refund policy below:

1. Nonrefundable Materials: The materials purchased for your roof coating project are custom-ordered and nonrefundable. Once the order is placed, we are unable to accept returns or issue refunds for these materials.

2. Deposit for Materials and Preparation: A deposit is required to secure your project. This deposit helps cover the cost of materials and the preparation work necessary to ensure a smooth application process. As such, the deposit is nonrefundable once the project is scheduled and materials are ordered.

We are committed to delivering exceptional service and ensuring your satisfaction with the final result. If you have any questions or concerns about our refund policy, please don’t hesitate to contact us for clarification before proceeding with your project.


Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your information.

Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised "Effective Date."

Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:

Email: skyandweatherguard@gmail.com
Phone: 724.567.2711
Terms of Service
Terms of Service
Effective Date: [4/4/2025]

Welcome to Sky & Weather Guard! These Terms of Service ("Terms") govern your access to and use of our services, website, and communications. By engaging with our services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Services Provided
Sky & Weather Guard specializes in roof, cement and wood applications. We strive to complete most installations within a single day, ensuring convenience and quality for our customers.

2. Eligibility
To use our services, you must:

Be at least 18 years old.
Provide accurate and complete information when requested.
Agree to these Terms and any applicable policies.
3. Payment Terms
Pricing: Service costs are outlined in our estimates or invoices and may vary based on the scope of the project.
Deposit Requirements: A deposit may be required to confirm your installation date.
Payment Methods: We accept cash, credit cards, or other payment methods as specified during booking.
Late Payments: Invoices not paid within the specified timeframe may incur late fees.
4. Cancellation and Rescheduling
Customer-Initiated Cancellations: Notify us at least 48 hours in advance to cancel or reschedule without penalty.
Company-Initiated Cancellations: We reserve the right to reschedule or cancel appointments due to unforeseen circumstances. In such cases, we will provide notice and work with you to reschedule.
5. Warranties and Disclaimers
Sky & Weather Guard provides high-quality services; however:

We do not guarantee the exact match of materials or finishes due to manufacturing variations.
Installation timelines are estimates and may vary due to unforeseen factors.
We disclaim any liability for damages caused by improper maintenance or external factors after installation.
6. Limitation of Liability
To the fullest extent permitted by law:

Sky & Weather Guard will not be liable for any indirect, incidental, or consequential damages.
Our total liability for any claims arising out of or related to our services will not exceed the amount you paid for those services.
7. Intellectual Property
All content on our website, including text, images, and logos, is the property of Sky & Weather Guard and is protected by copyright and other laws. You may not use, copy, or distribute our materials without prior written consent.

8. User Responsibilities
As a customer, you agree to:

Provide accurate details for your installation (e.g., dimensions, preferences).
Ensure the work area is clear and accessible on the day of installation.
Promptly notify us of any issues after installation.
9. Privacy
We value your privacy. For details on how we handle your personal information, please review our [Privacy Policy].

10. Termination
We reserve the right to refuse service, cancel appointments, or terminate agreements if you violate these Terms or engage in behavior that jeopardizes our team or other customers.

11. Governing Law
These Terms are governed by the laws of the state of Pennsylvania. Any disputes will be resolved in accordance with Pennsylvania law.

12. Changes to Terms
We may update these Terms periodically. Updates will be posted on our website with the revised "Effective Date." Your continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information
If you have questions or concerns about these Terms, please contact us:

Email: skyandweatherguard@gmail.com
Phone: 724.567.2711
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Sky & Weather Guard!


 Sky & Weather Guard

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